Cashless & Claims Support
Insurance Plans We Accept
Rapha Aroma Hospital partners with leading insurance providers and TPAs to offer seamless cashless treatment and claim assistance.
Empanelled Partners
Featured Insurance Providers
Full Directory
All Accepted Insurance
Search, filter, and view coverage details for every empanelled partner.
No insurers match your search. Contact our help desk for assistance.
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Insurance Provider
Coverage Details
Star Health
Cashless Eligible Reimbursement
Supported Plans
- Family Health Optima
- Comprehensive
- Senior Citizens Red Carpet
Documents Required
- Insurance Card
- ID Proof
- Doctor Prescription
- Policy Copy
Approval timing: 2–4 hours (planned) | Emergency within 1 hour
Verify EligibilityCashless Process
How Cashless Claims Work
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01
Verify Insurance
Confirm your insurer is empanelled and check cashless eligibility with our desk.
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02
Submit Documents
Share insurance card, ID proof, prescription, and policy details.
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03
Pre-Authorization
Our team coordinates with insurer/TPA for treatment approval.
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04
Approval
Receive authorization confirmation before admission or procedure.
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05
Treatment & Settlement
Undergo care with cashless billing or reimbursement support as approved.
Be Prepared
Required Documents
Insurance Card
Valid health insurance or TPA card with policy number.
Government ID
Aadhaar, PAN, passport, or driving licence for verification.
Doctor Prescription
Referral or admission advice from treating physician.
Policy Document
Copy of active policy schedule or coverage letter.
Claim Form
Pre-authorization or reimbursement form as applicable.
Admission Letter
Hospital admission note for planned procedures.
B2B & Schemes
Corporate & Empanelment Partners
Human Support
Insurance Help Desk
Our dedicated insurance coordinators assist with verification, pre-authorization, and claim documentation.
Your Questions
Frequently Asked Questions
Yes. Rapha Aroma Hospital is empanelled with 50+ insurers and TPAs for cashless hospitalization and day-care procedures, subject to policy terms and pre-authorization approval.
Planned admissions typically receive approval within 2–6 hours. Emergency cases are prioritized with expedited coordination—often within 1 hour where policy allows.
Contact our insurance help desk. We may still support reimbursement claims or guide you on alternative coverage options. New empanelments are added regularly.
Yes. For medical emergencies, we initiate cashless or reimbursement support immediately and complete documentation in parallel with treatment.
Yes. If cashless is unavailable or not preferred, we provide itemized bills and supporting documents to help you file a reimbursement claim with your insurer.
Trusted Support
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Claim Assistance Success
24/7
Emergency Support